This Privacy Policy describes how MedConnect collects, uses, and protects your personal and health information when you use our telemedicine platform.

1. Information We Collect

• Personal Information: Name, email address, phone number, and profile information.
• Health Information: Medical records, consultation notes, prescriptions, lab reports, and other health data you upload or generate.
• Usage Data: Appointment history, messages, and platform interactions.

2. How We Use Your Information

• To facilitate telemedicine consultations between patients and doctors.
• To maintain accurate medical records and treatment history.
• To communicate appointment-related updates and notifications.
• To comply with legal and regulatory obligations.

3. Data Sharing

Your health data is shared only with the healthcare providers you choose to consult with. We do not sell or rent your personal or health data to third parties.

4. Data Retention

We retain your data as long as your account is active or as required by applicable law. Medical records may be retained beyond account closure to comply with legal retention requirements.

5. Your Rights

• Request access to your personal data.
• Request correction of inaccurate data.
• Request deletion of your account and associated data (subject to legal retention requirements).
• Request a copy of your data in a portable format.

6. Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits.

7. Contact

For privacy-related inquiries, please contact our Data Protection Officer at privacy@docconsult.example.com.

Last updated: June 2026